Terms of service

Effective Date: July 5, 2026

Welcome to Kangaroo Mart. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

Kangaroo Mart is an online retailer based in Sri Lanka, offering a curated range of authentic Australian products, including food, health supplements, personal care products, skincare, and household essentials.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

3. Products and Availability

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Product packaging and appearance may vary from the images displayed.

  • Availability is subject to stock.

  • We reserve the right to discontinue or limit quantities of any product without prior notice.

4. Pricing

All prices displayed on our website are in the currency specified at checkout.

We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time your order is placed.

5. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing or listing errors

  • Payment issues

  • Suspected fraudulent activity

  • Any other reasonable business or legal reason

If your payment has already been processed for a cancelled order, you will receive a full refund.

6. Payments

We accept payment methods made available during checkout.

By placing an order, you confirm that you are authorised to use the selected payment method.

7. Shipping and Delivery

We aim to dispatch orders as quickly as possible.

Delivery times are estimates only and may vary due to courier delays, customs clearance, weather conditions, or other circumstances beyond our control.

Kangaroo Mart is not responsible for delays caused by third-party shipping providers.

8. Returns and Refunds

Returns and refunds are handled in accordance with our Refund & Return Policy.

Please review our Refund & Return Policy before making a purchase.

9. Health and Product Information

Many products sold by Kangaroo Mart include vitamins, supplements, skincare, and personal care items.

Information provided on our website is for general informational purposes only and is not intended as medical advice.

Always read product labels, follow the manufacturer's instructions, and consult a qualified healthcare professional before using supplements or health-related products, especially if you are pregnant, nursing, taking medication, or have an existing medical condition.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and website design, is the property of Kangaroo Mart or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without our prior written permission.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Kangaroo Mart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.

Our total liability shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes or limits any rights that cannot legally be excluded under applicable consumer protection laws.

12. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's operation or security.

  • Upload malicious software or harmful code.

  • Use the website in a way that infringes the rights of others.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only, and Kangaroo Mart is not responsible for the content, services, or privacy practices of those websites.

15. Changes to These Terms

We may update these Terms of Service from time to time without prior notice. The latest version will always be published on this website with the updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sri Lanka.

Any disputes arising from these Terms or your use of the website shall be subject to the jurisdiction of the courts of Sri Lanka.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Kangaroo Mart

Email: kangaroomart606@gmail.com

Phone: +94 76 167 5778

Business Hours: Monday –Saturday, 9:00 AM –6:00 PM (Sri Lanka Time)